Forward Deployed Engineers at Supergood
With a strong early technical team in place, we're looking to add a forward deployed engineer to help us add and go deeper with customers.
Your role will be in partnering with Alex Klarfeld, the CEO/Founder, in managing outreach, building demos, onboarding new customers, iterating with the engineering team on product feedback, and closing deals.
Mission
To attract net new customers through demos, qualify and gather requirements from prospects, implement integrations for new prospects and manage active customer engagements, so the company can:
Grow the top of funnel by demonstrating the product through demosGather requirements and help qualify prospects on sales callsDrive the sales process by auditing new integration requests and using this to qualify customersImplement new integrations using Supergood tooling, and take learnings from implementation to shape the product roadmapManage customer roll-outs, ongoing support, and net new integrationsCompetencies
Technically Adept: You exhibit a high understanding of technical concepts that helps establish trust from prospects and customers, ensuring the product delivered will be high quality.Crazy Creative: You have a never ending supply of wild and crazy ideas to help showcase the product in an interesting way, or solving customer problems in a creative way.High Level of Ownership: You're constantly and neurotically monitoring every single customer deployment, proactively identifying issues before customers even notice them.Run through walls: You come up with creative solutions to very strange problems. You're comfortable working in a non-intuitive problem space such as reverse engineering, and know how to push towards success regardless of the resistance.Requirements
1-3 years of years of experience in consulting, early-stage sales, or growth-focused roles at large companiesAbility to engage and build relationships with customers of all types on a technical levelInterest and ability to build from zero to one, and be a self-starterHas tinkered with modern LLM and AI tools and understands their capabilities, and more importantly, their limitationsExperience in environments with high velocity of iteration and shippingBased in San Francisco, CA and willingness to work in-person five days a weekBenefits
Competitive salary and generous equity compensationMedical, dental and vision insuranceDaily lunch and coffee / snacks / beveragesEqual Opportunity
Supergood is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.